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Shipping Policy

Shipping Policy

  • Free 2-3 day postage.
  • We aim to deliver everything within 2 to 3 days but Heavy Furniture can take 1 - 2 days extra due to different policies of carrier services we use. 
  • Our official handling time is 1 day but most of our orders are shipped Same day except weekends.
  • Large Letters are shipped by Royal Mail 2nd Class.
  • Small parcel and bigger items are shipped through Hermes, Yodel & UPS.
  • Free collection in person from UB6 8HQ
  • If you have any issue with the item, please contact us first via contact us page or call us or send us email and we will arrange replacement or refund you in full.
  • We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
  • If you have any questions or comments, feel free to Contact Us for further details.

Contact Us

If you have any questions or comments for us, fill out the form below with all of your detail and we'll get back to you within 48 hours. Or feel free to call us at 01895 311732.

EK Affinity
Unit 2,
2 Cowgate Road
UB6 8HQ,
United Kingdom 

Warehouse Contact No: 07455388355

Customer Support 

Shahid Latif

Phone No: 01895 311732